Otherwise, you can post the results here so some of us familiar with doing that can help. ![]() I have not used the current version, which is somewhat more elaborate than the ones I have used in the past, but I used to participate in the Apple forums regularly & I trust the author & the regulars on those forums to help you interpret the results if you need help with that. One thing that can help with this is Etrecheck, a small utility created by a regular contributor to the Apple Support forums. It can be tedious to check for every item that could cause a conflict. If that doesn't help, the problem is most likely a conflict with some 'helper' or 'enhancement' app, particularly anything that installs an item on the right side of the menu bar. Either way, you just need to see if the tool panel displays its icons in safe mode, & of course if restarting normally afterwards does that. ![]() I have never tried to run Affinity in safe mode, so I am not sure what to expect, but since safe mode disables all but the essential kernel extensions, AP may run very slowly or otherwise act oddly. This is mostly a diagnostic step, not a fix, but this will rule out or in some cases implicate log in & startup items, & rebuild font & some other system level caches. One thing to try is starting up in Safe mode. The first time I did this, it only took a few minutes for the install to take place, which is odd given the size of the download (I'm on DSL) This second time, it took over 2-1/2 hours.more normal. Launch Photo again & see if there is any difference. It is unlikely you will get one of these notices but if you do let us know (& the OS X version you are running) because there are ways of fixing this. This is not something that diskutil (the command line utility) or Disk Utility (the app) can fix. If you get an authentication notice or a warning that you do not have permission to move the items to the trash, something is wrong with your permissions for one of the enclosing folders. Drag all four items to the trash & empty it.īecause these are items in your home folder's Library folder, you should have adequate permissions to trash these files. The Caches folder should have a subfolder named "" with several items in it (three files & one folder). If not, drag everything in this folder to the trash & empty it. The size of the folder should be minimal, typically 6 KB, & it should be empty. The modified date should be identical to the time you quit Photo. ![]() Check the Size & Date Modified for the "Saved Application State" folder. (Don't forget to include the leading ~/ part - it specifies your home folder.) Launch & then immediately quit Photo. In it paste in the following & click the Go button: To do this, in Finder type CMD+Shift+G to get the 'go to folder' text box. I don't know if this will help but it might be worth checking for clues in a few things in the folder that holds your user settings for Photo.
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